Privacy policy

Privacy Policy

This Privacy Policy describes how Resimio (referred to as “Resimio”, “our”, “we” or “us” in this policy) collects, shares, and protects your personal information when you use or make a purchase from www.resimio.com (the "Site").

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy (“Policy”) applies to the personal information that Resimio collects and processes when you interact with us as a customer. This Policy also applies to the personal information that Resimio processes when you subscribe to receive marketing communications from us, communicate with us or engage with us via our Platform, or participate in contests, sweepstakes, and surveys.

PERSONAL DATA WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. As you navigate the Website, we also collect information about the individual web pages or products you view, the websites or search terms that brought you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information".


We collect Device Information using the following technologies:


- "Cookies" are data files that are stored on a device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org

- "Log files" log actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamps.

- "Web beacons", "tags" and "pixels" are electronic files that collect information about how you navigate the website.

When you make a purchase or attempt to make a purchase on the Site, we also collect certain information about you. This includes your name, billing address, shipping address, payment information (including credit card numbers and/or account information), e-mail address and phone number. We refer to this information as "order information".

By "personal data" in this privacy policy, we mean both device information and order information.


HOW DO WE USE YOUR PERSONAL DATA?

We generally use the Order Information we collect to fulfill orders we receive through the Site (including processing your payment information, providing shipping and sending invoices and/or order confirmations), communicating with you, screening our orders for potential risk or fraud, and providing you with information or advertising related to our products or services, to the extent consistent with your privacy preferences.

We use the device information we collect to screen for potential risk and fraud (in particular your IP address) and generally to improve and optimize our website (e.g. by analyzing our customers' browsing behavior and interaction with the website and to assess the success of our marketing and advertising campaigns).

DISCLOSURE OF YOUR PERSONAL DATA

We share your personal data with third parties who assist us in using your personal data as described above. For example, we use Shopify to operate our online store. You can find more information about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. You can find more information about how Google uses your personal data here: https://policies.google.com/privacy?hl=de. You can deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use third-party services that you automatically accept by using our website. The links to the privacy policies of these third-party services can be found later in this privacy policy.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please see the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


You can opt out of targeted ads here:

FACEBOOK - https://www.facebook.com/settings/?tab=ads


GOOGLE - https://www.google.com/settings/ads/anonymous


BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


INSTAGRAM - https://accountscenter.instagram.com/ad_preferences/ad_settings/


TIKTOK - https://support.tiktok.com/de/account-and-privacy/personalized-ads-and-data/how-your-ads-are-personalized


PINTEREST

https://www.pinterest.com/settings/privacy

You can also opt out of some of these services via the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.


YOUR SHARING

If you rate our products on our website, please enter your first and last name and e-mail address. The first and last name will be visible to other website users. You decide for yourself whether your data is visible to others.


CHILDREN'S PRIVACY

We do not knowingly collect personal information online from children under the age of thirteen (13).

If you’re a parent or guardian and you believe we have collected your child’s information, please contact us at info@resimio.de.


DO NOT TRACK

Please note that if we receive a "Do Not Track" signal from your browser, we will not change our website's data collection and use practices.


YOUR RIGHTS AND CHOICES

If you are an American resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please send us a contact form. You can find the contact form here: https://resimio.com/pages/contact

If you are an american resident, please also note that we process your information in order to fulfill contracts with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Please also note that your data will be transferred outside of America, including Canada and Europe.

 

TRUSTPILOT

We provide Trustpilot for the evaluation of our service. The current privacy policy for Trustpilot can be found at the following link:

https://de.legal.trustpilot.com/for-businesses/business-privacy-policy


GELATO

Gelato is a company that offers global printing and shipping solutions. In order to use Gelato's services, personal data such as contact information and shipping details may be required. Gelato is committed to protecting the privacy and security of this data and complies with applicable privacy policies. For more information about Gelato's privacy practices, please visit their privacy policy at the following link:
https://www.gelato.com/de/rechtliches/privacy

SEGUNO

We use Seguno for email marketing. The privacy policy can be found at the following link:
https://www.seguno.com/privacy

POWERFUL FORM BUILDER

We use POWERFUL FORM BUILDER to create custom forms to collect important information from our customers. This may be relevant for orders, inquiries or registrations, for example. The privacy policy can be found at the following link:
https://powerfulform.com/pages/privacy-policy

RADIANT

We use Radiant for student offers. You can find the privacy policy under the following link: https://byradiant.com/privacy-policy

APPMATE

We use APPMATE to manage wish lists. You can find the privacy policy at the following link: https://www.appmate.io/legal/privacy-policy

CONSENTMO

We use CONSENTMO for the cookie banner. You can find the privacy policy at the following link: https://www.consentmo.com/privacy-policy-terms-of-service/en

HEXTOM

HEXTOM is an application that provides various functions for our webshop to improve the user experience. The privacy policy can be found at the following link: https://hextom.com/privacy-policy/

HEXTOM FREE SHIPPING BAR

HEXTOM FREE SHIPPING BAR is an application that makes it possible to display shipping information on our website. The privacy policy can be found at the following link: https://hextom.com/privacy-policy/

HEXTOM TRANSLATE MY STORE

HEXTOM TRANSLATE MY STORE allows us to translate the webshop into different languages. The privacy policy can be found at the following link: https://hextom.com/privacy-policy/

ALL-IN-ONE DISCOUNT ON CART

ALL-IN-ONE DISCOUNT ON CART is an application that enables discounts in the shopping cart. The privacy policy can be found at the following link: https://discountoncartpro.com/privacy

ESSENTIAL TRUST BADGES & ICONS

ESSENTIAL TRUST BADGES & ICONS offers symbols and badges to strengthen customer trust. The privacy policy can be found under the following link: https://essential-apps.com/privacy-policy-3/

ESSENTIAL ANNOUNCEMENT BAR

ESSENTIAL ANNOUNCEMENT BAR is an application for announcements on the website. The privacy policy can be found at the following link: https://essential-apps.com/essential-announcement-bar-privacy-policy/

ZIGPOLL CUSTOMER SURVEYS

ZIGPOLL CUSTOMER SURVEYS enables us to conduct customer surveys. You can find the corresponding data protection provisions at the following link: https://www.zigpoll.com/terms-and-policies

VARIANT IMAGE WIZARD

VARIANT IMAGE WIZARD facilitates the management of product variants. You can find the data protection regulations under the following link: https://help.productwiz.io/variant-wizard/privacy-policy

 

RETENTION OF DATA

If you place an order through the Site, we will retain your order information for our records unless you ask us to delete this data.


CHANGES

We may change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@resimio.de or by mail using the details provided below

Hemelinger Rampe 55e, Bremen, Bremen, 28309, Germany


ADDITIONAL STATE-SPECIFIC INFORMATION

This Supplemental Notice applies solely to residents of the States of California, Virginia, Colorado, Connecticut, and Utah who have interacted with us in the ways described in the introduction of this Privacy Policy, and who have certain privacy rights under the applicable laws in their state (respectively, the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, and the Utah Consumer Privacy Act; collectively, “Certain State Privacy Laws”).

We collect information about contact information, financial information, information from out business relationship, audio and visual information, online and technical information, geolocation data information, inferred and derived information:

  • contact information like names, email-adresses, phone numbers, shipping/billing/physical addresses
  • financial information (includes information such as the last four digits of your credit/debit card number), data used to authenticate your transactions, and information relating to the use of alternative payment methods or third party checkout platforms to complete your transaction
  • This includes information you share on our website, with customer service, purchase and return data, feedback, choices you make with respect to communications we send to you or how we use your data (e.g., to opt in or opt out), product preferences, size preferences, exchanges with our AI powered chatbot
  • This includes data such as audio recordings, visual film or still images, physical and behavioral characteristics, or patterns
  • This encompasses information related to your browsing activities, interactions with our platforms and tools (such as online ads, text messages, and emails), and similar network-related activities. It includes details like your IP address, device identifiers (such as advertising IDs, device model, operating system, device locale, mobile platform, session time, developer ID, etc.), as well as recordings of your interactions with the website taken during browsing sessions.
  • This includes data such as GPS latitude and longitude (where you have agreed to it) such as by using a mobile app where you opted in to location sharing, or through using a mapping service such as Google Maps to find a store location, approximate location (such as your zip code/postal code or state/province/territory), and, in some cases, store locations you have visited.
  • This includes profiles based on buying trends, transaction patterns and preferences, characteristics, predispositions, behavior or attitudes.


Categories of personal data disclosed for business purposes:

The personal data we process will vary depending on our relationship and interaction with you. We may share the categories of personal data described above for the business purposes described in "How and why we use personal data". "Recipients to whom we may disclose your personal data for business purposes (and who may have received this data in the last 12 months) include Order processing, fulfillment, shipping and logistics providers, payment processors and financial institutions, analytics and research providers, information technology providers, fraud prevention and security providers, providers that support legal, compliance, accounting, auditing and other internal functions, and certain marketing and advertising providers.

Categories of personal information shared with third parties:

Privacy Rights:

California residents have the following rights with respect to their personal information:

  • To know what personal information is collected
  • To access personal information
  • To correct personal information
  • To delete personal information
  • To opt-out of the “sale” of personal information
  • To opt-out of “sharing” of personal information for cross-context behavioral advertising
  • To limit the use of sensitive personal information
  • To non-discrimination

These ríghts are further detailed in section YOUR RIGHTS AND CHOICES above.

Exercising your Rights:

Managing your cookie and advertising preferences.

There are various ways to customize your choices regarding cookies and advertisements provided by us, both on our websites and through other platforms. You can modify or update your preferences for most cookies and tags on our websites, excluding those that are essential for the operation and functionality, by adjusting the cookie settings in your web browser. Keep in mind that these preferences are specific to each browser and device, requiring you to configure them individually for each one you use. Additionally, if you delete or block cookies, you may need to reapply these settings. Further details can be found in the “PERSONAL DATA WE COLLECT” section.


Opt-out of Targeted Advertising:

We share your personal information with third parties, such as marketing and advertising networks, and social platforms, for targeted advertising. These disclosures of your personal information may be considered a “sale” or “sharing” of your personal information under applicable privacy laws. However, Resimio does not disclose, sell, share, or rent your personal information for money or compensation. 

You can choose not to participate in targeted advertising by following the steps in section “BEHAVIORAL ADVERTISING”.

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